Our Review Process

Comprehensive Evaluation

We start by identifying a wide range of flight compensation companies, assessing them on several key aspects:

• Success Rate: We look at the historical performance of each company, focusing on their ability to secure compensation for their clients.
• Customer Support: A responsive and helpful customer service team is crucial, especially when dealing with the stress of flight disruptions.
• Processing Time: We evaluate how quickly companies process claims, understanding that time is of the essence for our users.
• Fee Structure: Transparency and fairness in fees are important. We prefer companies that operate on a “No Win, No Fee” basis.
• Accessibility: The ease of filing a claim and the support for various languages and regions are considered.
• Transparency & Trustworthiness: We value companies that are upfront about their processes and success rates.
• Coverage & Compatibility: The ability to handle claims against a wide array of airlines and in different jurisdictions is a plus.
• Privacy & Data Protection: Ensuring your personal information is safe and secure is a top priority.

Rigorous Testing

Our team personally tests the services offered by these companies, submitting claims for actual flight disruptions to evaluate their effectiveness, responsiveness, and user experience firsthand.

Continuous Monitoring

The flight compensation landscape is always changing. We continuously monitor the performance of listed companies, updating our reviews to reflect any new developments, services, or changes in performance.

User Feedback

We listen to you! User feedback is an integral part of our review process. Your experiences and satisfaction levels help us adjust our rankings and recommendations.

Our Promise

Our goal is to provide you with clear, unbiased, and up-to-date information about flight compensation services. Whether you’re dealing with a delayed, cancelled, or overbooked flight, we strive to make your journey to compensation as smooth as possible.