Table of contents Review: Your Advocate in Air Travel Compensation

€314 average compensation

Very Good emerges as a powerful advocate for air passengers, combining legal expertise with a commitment to justice. Their streamlined process, high success rate, and customer satisfaction make them a top choice for those seeking flight compensation.


Cons: stands as a formidable ally for air passengers seeking compensation for a variety of travel disruptions. With a team of over 25 legal experts specializing in European air passenger rights, offers comprehensive support for claims related to delays, cancellations, overbooking, lost luggage, and more. Their mission is to ensure justice for air travelers by holding airlines accountable. Pros

  • Expertise in European Air Passenger Law: employs a robust team of over 25 legal experts who specialize in the intricacies of European air passenger rights. This level of expertise ensures that claims are handled with a deep understanding of the law, significantly increasing the chances of successful compensation.
  • High Success Rate: With a 95% success rate in claiming compensation for passengers, demonstrates its effectiveness in navigating the complexities of airline compensation claims. This track record is a testament to their commitment and proficiency in securing justice for air travelers.
  • No-Win, No-Fee Policy: operates on a contingency basis, meaning clients are only charged a fee if their claim is successful. This policy aligns the interests of with those of its clients, ensuring they are motivated to achieve the best possible outcome.
  • Comprehensive Claim Support: Beyond flight delays and cancellations, offers assistance with a wide range of travel disruptions, including overbooked flights, lost luggage, and missed connections. This comprehensive support makes them a one-stop solution for passengers seeking compensation.
  • Customer Satisfaction: With an average rating of 4.8/5 stars on TrustPilot based on over 2,300 reviews, has garnered high praise from its clients. Customers appreciate the hassle-free experience and the successful outcomes of their claims, highlighting the company’s reliability and effectiveness. Cons

  • Service Fee for Court Cases: While the no-win, no-fee policy is a significant advantage, charges an additional 15% fee for cases that require court proceedings. This higher fee, although only applied to complex cases that go to trial, may be a consideration for some clients.
  • Extended Compensation Timeline: The timeline for receiving compensation can vary widely, with some cases taking up to a year and a half to resolve. While this is often due to factors beyond’s control, such as the complexity of the case or the airline’s response time, it requires clients to be patient.
  • Focus on EU Carriers: specializes in claims against EU carriers, which is advantageous for flights covered under EU regulations. However, passengers seeking compensation for disruptions with non-EU carriers may need to look elsewhere if their flight does not fall within the scope of EU jurisdiction.

Compensation Range and Timeline

Depending on the flight distance and type of disruption, passengers can claim compensation ranging from €250 to €600.
While compensation is typically received within 2 to 6 months after filing, complex cases may extend up to a year and a half

Customer Satisfaction and TrustPilot Reviews

With an impressive TrustPilot rating of 4.8/5 stars from over 2,300 reviews, customers have expressed high satisfaction with’s services. Many appreciate the hassle-free experience and the successful outcomes of their claims.


What is is a specialized service that assists passengers in claiming compensation for flight-related issues such as delays, cancellations, overbookings, lost luggage, and more, under European air passenger law.

How does work?

The process with is straightforward:

  1. Check your eligibility for compensation on their website.
  2. Submit your claim through their easy-to-use platform.
  3.’s team of legal experts takes over, negotiating with airlines to secure your compensation.

What fees does charge? operates on a no-win, no-fee basis, charging a commission of up to 30% of the compensation amount only if the claim is successful. For cases that require court proceedings, an additional fee of 15% may apply.

How long does it take to receive compensation?

The timeline for receiving compensation can vary, typically ranging from 2 to 6 months. However, complex cases may take longer, potentially up to a year and a half, depending on various factors including the airline’s response and legal proceedings.

Can help with flights outside the EU? primarily assists with claims against EU carriers. However, they can also help with flights outside the European Union if they involve EU carriers, leveraging their expertise in European air passenger law.

What is the success rate of boasts a 95% success rate in claiming compensation for their clients, reflecting their expertise and effectiveness in handling claims.

What kind of disruptions does cover? covers a wide range of flight disruptions, including delays, cancellations, overbookings, lost luggage, missed connections, and additional expenses incurred due to these issues.

How can I contact

While specific contact options are not detailed here, typically offers contact through their website, where you can submit queries or claims. For more direct contact methods, please refer to their official website.

What if my claim has already been rejected by the airline?

Even if your claim has been previously rejected by the airline, can reassess and potentially take over the claim. Their legal expertise allows them to challenge the airline’s decision effectively.

Is there a time limit for submitting a claim with

Yes, the time limit for submitting a claim is determined by the statute of limitations, which varies by country within the EU. Generally, claims can be made for disruptions that occurred within the last three years, but it’s best to check directly with for specific cases.

Flight-Delayed at a glance

📊 Overall Ranking: #5 among 5 services
⭐ User Rating: 4.8/5
⚙️ Ease of Use: User-friendly platform with a simple 3-step process
💰 Average Compensation: €314
💸 Service Fee: Up to 30% on successful claims, additional 15% for court cases
⌛ Average Processing Time: Between 8 to 16 weeks
🇺🇸 Supported Languages: 10 languages

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