Table of contents Review: Expertise in Airline Compensation

€312 average compensation

Very Good champions the rights of air passengers facing the inconvenience of flight cancellations and delays. In the European Union, passengers are entitled to compensation for such disruptions, but airlines often complicate the process. steps in to simplify and expedite the compensation claim process on behalf of passengers.




Key Insights on Flight-Delayed is known for its personalized approach and high success rate in securing compensation for passengers. Despite not having the largest volume of cases, they ensure meaningful interactions with clients. Their website serves as both a resource for understanding passenger rights and a platform for filing compensation claims. With a success fee of 29%, demonstrates its commitment to winning claims for its clients.

Key Features

The service prides itself on reliability and expertise in the field of airline compensation. While flight cancellations and delays are common, having a dependable compensation team like is invaluable for affected passengers. Pros

  • Exceptional Compensation Success Rate: boasts an impressive track record of winning nearly every case it takes to court, highlighting their expertise and negotiation skills in dealing with airlines. This success rate is a testament to their thorough understanding of EU compensation laws and their dedication to securing fair compensation for passengers.
  • Educational Resource: Beyond just a service provider, positions itself as an educational resource for passengers. Their website is rich with information on airline compensation laws, helping passengers understand their rights in the event of flight disruptions. This dual role empowers clients to make informed decisions about their claims.
  • Competitive Service Fee: With a service fee of 29%, stands out for offering one of the more competitive rates in the industry. This lower fee structure ensures that passengers retain a larger portion of their compensation, making the service both effective and cost-efficient.
  • Multilingual Support: Catering to a global clientele, offers support in 10 different languages. This inclusivity ensures that non-English speaking passengers can easily navigate the compensation process without language barriers, broadening their reach and appeal.
  • User-Friendly Interface: The platform is praised for its ease of use, allowing passengers to quickly check their eligibility for compensation and submit claims with minimal hassle. This user-friendly approach simplifies what can often be a daunting process for many passengers. Cons

  • Limited Communication Options: The primary mode of communication with is through email, which can lead to delays in response times. The lack of immediate communication options, such as phone support or live chat, may be inconvenient for clients seeking quick answers to their queries.
  • Website Navigation Challenges: Some users have reported that finding specific resources and tools on the website can be challenging, as many essential links are located at the bottom of the page. This layout may hinder the user experience, especially for those seeking quick access to information or wanting to understand more about their rights and the compensation process.
  • Absence of Direct Telephone Correspondence: The lack of direct telephone support is noted as a drawback for some clients who prefer more personalized interaction or need immediate assistance. This reliance on digital communication may not satisfy all users’ preferences for customer service. Compensation Process streamlines the compensation process for flights of all distances, ensuring a hassle-free experience for their clients.


With a solid track record of positive reviews and a transparent process, is a trusted partner in flight compensation claims.

FAQs about

What is is a service dedicated to helping passengers claim compensation for delayed, cancelled, or overbooked flights in accordance with EU Regulation 261/2004. They offer a no-win, no-fee service, meaning they only charge a fee if they successfully secure compensation for you.

How does work? simplifies the compensation claim process. Passengers submit their flight details on the platform, and evaluates the claim’s eligibility. If eligible, they handle all communications and negotiations with the airline on your behalf, including legal action if necessary.

Is legitimate?

Yes, is a legitimate service with a strong track record of successfully claiming compensation for passengers. They have a high customer satisfaction rate and are recognized for their expertise in EU flight compensation laws.

How much does charge? charges a 29% success fee from the compensation amount. This fee is only applied if they successfully secure compensation for your claim. There are no upfront costs or additional charges if the claim is unsuccessful.

How long does it take to receive compensation through

The compensation process can vary in length, typically ranging from 10 to 16 weeks. However, complex cases that require legal proceedings may take longer. aims to resolve claims as efficiently as possible.

Can help with claims outside the EU? primarily deals with claims under EU Regulation 261/2004, which covers flights within, into, or out of the EU operated by an EU airline. For flights outside the EU not covered by this regulation, it’s best to consult with them directly for advice.

What if the airline has already rejected my claim?

Even if the airline has rejected your claim, can still help. They have the expertise to reassess and challenge the airline’s decision, often leading to a successful outcome.

How can I contact

Currently, can be contacted through email via their website. They ensure all correspondence is documented for legal purposes, although this means direct phone support is not available.

What languages does support? offers customer support in 10 languages, making it accessible to a wide range of passengers across different countries.

What if I don’t have all my flight documents?

While having all your flight documents is ideal, can often proceed with a claim based on minimal information, such as flight number and date. Proof of booking or boarding passes can enhance the claim but are not always necessary to initiate the process.

Flight-Delayed at a glance

📊 Overall Ranking: #4 among 5 services
⭐ User Rating: 4/5
⚙️ Ease of Use: User-friendly interface
💰 Average Compensation: €312
💸 Service Fee: 29% on successful claims
⌛ Average Processing Time: Between 10 to 16 weeks
🇺🇸 Supported Languages: 10 languages
🧑‍💻 Customer Satisfaction: 79% "Excellent" ratings

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